Overall, the results and comments were positive, and 90% of our scores were equal to, or higher than both the Ontario and...
- 9:00 AM - 1:00 PM
- 2 Dairy Avenue, Unit 9, Napanee Career Edge
Service Excellence is a dynamic, workshop for individuals interested in a career in the customer service industry.
Topics covered in this workshop include:
- Creating and maximizing memorable experiences for customers
- First impressions in customer service
- How to build customer loyalty
- Communicating with customers
- The 5 step service process
- Overcoming service challenges
Certification does not expire. Cost $45.00 payable in cash or debit. Please bring exact change if paying by cash. Price includes HST
Located in Napanee